Question 1

I did not receive my welcome email

Accepted Answer

Depending on the nature of your email client, the welcome email may have been filtered into the Spam folder or the Notification folder. Do check through your spam and notification folders.

Question 2

I forgot my password

Accepted Answer

To reset your password, please go to the TRIBE login page and click “Forgot password” at the bottom of the login panel. You will receive a email with instructions to reset your password.

Question 3

The password reset link does not work

Accepted Answer

For account security, the reset password link is only valid for 3 hours. If your link has already expired, please reset your password again by clicking “forget password” on your TRIBE login page.

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